Coming from a PhD program with an emphasis on legal issues, I am well-versed in the field of investigative interviewing and have studied extensively what the best interviewing protocols are as well as how to implement them. 

 

While my academic research utilized interviews within the legal system, tools for a successful interview 

​

preparing

building rapport

open-ended questions & direct questions

 active listening 
 

are easily applied to UX research to gauge users needs, behavior patterns and mental models.